Contact Us
Got a question about how we rank California online casinos, spotted something that needs updating, or want to flag your own experience with an operator? We read every message that comes in, and this page explains the best way to reach us and what to expect once you do.
How to Reach Us
The quickest way to contact the Online Casinos California team is by email at [email protected]. We try to respond within 48 hours, though busier periods can mean a slightly longer wait. Please include as much detail as you can — the casino name, the page you were reading, or a screenshot if you're reporting an error — so we can look into it properly.
What We Can Help With
- Corrections or updates to bonus terms, editorial ratings, or banking details on any of our reviews
- Feedback on your experience with a listed site, whether it confirms what we've written or contradicts it
- General questions about how we compare California casino sites, including our approach to bonuses, game selection, payout speed, and trustworthiness
- Suggestions for topics or operators you'd like to see covered
- Requests relating to our Terms and Conditions or how the site operates
What We Can't Help With
We're an independent review and comparison site, not a casino operator, and we don't process deposits, withdrawals, account verification, or bonus disputes. If you have an issue with your account, balance, or a bonus you've claimed, that has to go through the casino's own customer support team — usually via live chat or the contact details listed on their site. We also can't offer legal or tax advice about online gambling in California; for anything along those lines, it's best to speak with a qualified professional.
If Gambling Has Stopped Feeling Fun
If you or someone you know is struggling to keep gambling under control, that's worth acting on sooner rather than later. Our Responsible Gambling page has practical tools — including deposit limits, self-exclusion options, and how to reach California's own problem-gambling support services. You can also call the National Problem Gambling Helpline at 1-800-GAMBLER, or reach California-specific resources through CalGETS, at any time.
Before You Get in Touch
A few quick checks can sometimes save you a wait:
- If your question is about a specific bonus, double-check the terms shown next to that offer on our rankings — material conditions like minimum deposits, wagering requirements, and time limits are listed alongside each one
- If you want to know more about who we are and how we approach our reviews, our About Us page covers our background and editorial approach
- If your query relates to site usage or content policies, our Terms and Conditions may already answer it
A Note on Timing
We're a small editorial team, so while we read every message, we can't guarantee same-day replies, and we don't offer live support. If your matter is urgent — for example, a problem with an active account or a pending withdrawal — contacting the casino directly will almost always get you a faster answer than reaching out to us.
Online casino play is intended for entertainment, not as a way to earn money or solve financial pressure, and it carries a real risk of losing what you stake. All real-money casino play referenced on this site is for players aged 21 and over who are physically located where such play is permitted. Please gamble responsibly.